August 12th 2020
We do hope you are keeping well and enjoying the lovely weather.
Our Renovations are progressing as well as can be expected and are keeping us occupied. Please note, our reception desk is not staffed at present, so we are unable to answer phone calls or email enquiries. If you are not already on our mailing list but would like to receive updates regarding our progress and reopening, please subscribe below.
As you already know an email was sent out to all of you that had placed a deposit or purchased a voucher giving you the opportunity of a refund.
For those of you that did request a refund we are pleased to say that these were processed quickly and efficiently and that all monies were returned to your accounts within a few days of the application.
As previously said, a heartfelt thank you to those of you that decided to retain your vouchers to use against a future visit.
With the very best wishes,
Cedar Falls Health Spa
July 11th 2020
GIFT VOUCHER AND DEPOSIT REFUNDS
Therefore with our continued closure in mind, some of you may require a refund of your voucher or deposit. If you do then please click the refund button below. The refund window will be open until August 11th 2020.
However, should you decide not to request a refund your purchase will be held safely with us and you do not need to do anything.
All vouchers will be converted to monetary value to be used against a future booking.